Terms of service

Welcome to the GENTLE TOUCH website (www.gentletouchlife.com)! Please read these Terms and Conditions ("Terms") carefully before using the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

Introduction

These Terms, along with our Return & Refund Policy and Privacy Policy, outline the terms and conditions under which we supply products to you via our website. By ordering from our website, you accept and agree to these Terms. Please read them carefully before placing your order.

Product Information and Pricing

We strive to ensure that the product information and pricing displayed on our website are accurate and up-to-date. However, errors may occur, and we reserve the right to rectify any errors or incorrect information without prior notice. All prices on our website are in INR, inclusive of applicable taxes and fees.

Ordering, Payment, and Delivery

All orders placed via our website must be paid for in full via our secure payment gateway before delivery or shipping can be made. Delivery times may vary depending on your location, but we make every effort to ensure prompt delivery in perfect condition. Once your order has been dispatched, you are responsible for tracking the delivery.

Personal Information and Privacy Policy

We take the privacy of your information very seriously. Our Privacy Policy,explains how we collect, use, and protect your personal information. By using the Site, you consent to the terms of our Privacy Policy.

Intellectual Property Rights

All content on our website, including but not limited to images, text, design, and graphic material, is the Intellectual Property of GENTLE TOUCH. This content is protected under Copyright © 2025 All Rights Reserved laws, including patent, trademark, and copyright law. You agree not to copy, reproduce, republish, download, post, transmit, or distribute any material from this website in any way without our prior written permission. All product images displayed on the website are our Intellectual Property and cannot be used by you in any way without our prior written permission.

Liability and Indemnity

We will not be held responsible for any damages, whether direct, indirect, consequential, or otherwise, that may arise from your use of this website or any information contained within it. You agree to indemnify us from any loss, claim, or expense that we may incur relating to your use of this website or your breach of these Terms.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising from the use of this website or related orders must and will be resolved in the exclusive jurisdiction of the relevant court.

Amendments

GENTLE TOUCHreserves the right to make changes to these Terms, the Return and Refund Policy, and the Privacy Policy at any time without prior notice. Any changes will be published on this website and are effective immediately upon notification. It is your responsibility to review these Terms periodically for updates.

Contact Us

If you have any questions, comments, or concerns about these Terms, our Return and Refund Policy, our Privacy Policy, or our website, please contact us using the details provided on our website.

Entire Agreement

These Terms, together with the Return and Refund Policy and Privacy Policy, constitute the entire agreement between you and GENTLE TOUCHregarding the use of the Site and supersede any prior agreements or understandings, whether written or oral.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall be enforced to the fullest extent permitted by law.